Support
Write to taste@mildcook.app and we'll reply within 48 hours.
taste@mildcook.appFrequently asked questions
How do I cancel my subscription?
Subscriptions are managed by the App Store, not by Mild. On iPhone: Settings, your name, Subscriptions, Mild, Cancel. Access continues until the end of the billing period.
I paid but Pro features aren't active
Open Mild, go to Settings, tap Restore Purchases. If that fails, write to us from the email linked to your Apple ID.
The scanner doesn't recognise a product
The product database covers most items sold in Europe, North America and Asia, but isn't complete. Add the ingredient manually, or send us the barcode number and we'll add it.
Recipes don't match my ingredients
Mild needs at least three ingredients for useful results. For unusual combinations use AI recipe generation - it builds a recipe around exactly what you have.
Can I add my own recipes?
Yes. Recipes tab, plus button.
Which languages does Mild support?
Eighteen. The app follows your device language and can be changed in Settings.
Is my data shared with anyone?
No. See the Privacy Policy.
How do I delete my account?
Settings, Account, Delete Account. This removes all your data permanently.